Dear Valued Customers,

We trust this communication finds you well, but we must address a matter of utmost importance that could potentially impact the timely delivery of your orders. As of now, there is a looming threat of a strike by UPS teamsters, which, if no resolution is reached, may commence on August 1, 2023.

Rest assured, Grade A Tools is committed to providing you with top-notch service, and we are diligently preparing contingency plans to minimize any potential disruption caused by this unfortunate situation. Our primary goal remains ensuring your orders arrive promptly and seamlessly.

To help us ensure your order reaches you without any delays, we urge you to consider the option of switching your shipments to our trusted partner, FedEx. They have proven to be a reliable and efficient alternative for shipping needs, and we have streamlined the process to ensure a seamless transition.

Should you decide to make the switch, please reach out to our dedicated Customer Service team immediately. They are ready to assist you in updating your shipping information and ensuring a smooth experience throughout the process.

For our esteemed FedEx customers, we appreciate your continued loyalty. Should you require any assistance or have specific inquiries, our Customer Support team is available to address your needs promptly. Please have your FedEx Account Information ready when you call, enabling us to serve you more efficiently.

Contact Grade A Tools Customer Service at:
Email: info@gradeatools.com
Phone: 800-435-8543

Your satisfaction is of paramount importance to us, and we are committed to navigating this potential challenge with your best interests in mind. Count on Grade A Tools to provide exemplary service and unparalleled reliability, no matter the circumstances.

Thank you for your understanding, and please know that we will spare no effort in ensuring your experience with Grade A Tools remains exceptional.

Sincerely,

Shawn Faulkner
Owner/Operator, Grade A Tools